Alcohol purchased on board from the Gift Shop for consumption in your stateroom cannot be purchased at a duty free rate. Purchase Internet before the cruise? Medical-grade cleaning: Our new sanitization protocols rival those at the best hospitals, using EPA-certified disinfectants and techniques like electrostatic fogging to clean frequently and consistently. Wellness checks: All guests will have their temperatures checked at the terminal. Feel free to leave the following items behind as they will be available onboard to use at no charge: pool towels (which can be used in port), soap, shampoo, and hair dryers. Give yourself several hours between the time you get off the ship and the time you need to board your flight home. Royal Caribbean itineraries, pricing, policies and procedures are constantly evolving. Day 3 - Penang, Malaysia. Plan now and enjoy onboard. Heres a quick checklist of things you should do on the evening before you return home: Extend customary gratuities to those who have made your cruise vacation an unforgettable experience. Guests release Royal Caribbean from any and all claims for loss or damage to baggage or property, or for personal injuries or death, or for loss from delay, shore excursion providers, restaurateurs, transportation providers, medical personnel or other providers of services or facilities. If you run into any issues during our port stop, please contact the port agency at: If a guest reaches a birthday that will change their adherence to our alcohol policy, they may visit the Guest Relations Desk and on showing their passport as proof of age, their records will be updated to allow them to purchase and consume alcohol. Please note: The information and prices shown in this brochure may have changed by the time you come to book your holiday. This bag should include: travel documents, medications, swimsuit, coverup, change of clothes, and sunscreen. Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise/cruisetour. Casino Royale allows smoking and has a designated area for non-smoking guests. Alcoholic beverages seized on embarkation day will not be returned. If your name has changed since . Maps and ship layouts are for informational purposes only and itineraries are subject to change. Stateroom attendant: The crew member who is responsible for cleaning your cabin and turning down the room at night. The terms and conditions set forth in this brochure shall also apply and subject to change without prior notice. Guest safety briefing: Mandatory passenger emergency information guests can start on the app and complete by checking in at their assembly station. Your stateroom will be ready by 1:30 pm, and you'll find your SeaPass (your room key) by the door, and any others inside your room. Please note: All onboard charges are in US dollars and will be billed in US dollars to your credit card then converted into your local currency. You can also contact our emergency travel team at + 1-305-982-2700. Denial of boarding for infants who do not satisfy these minimum age requirements may also result in the denial of boarding for one or more guests sailing with that infant. Locate a Travel Agent. Guests dependent on oxygen or requiring oxygen therapy must meet certain requirements prior to boarding the ship. Royal Caribbean is not liable for its refusal to transport any passenger or for its removal of any guest in accordance with these policies. You can make ship-to-shore calls from your stateroom, 24 hours a day. Guests who prepay gratuities will not have an automatic daily gratuity added to their SeaPass account. It will be on your stateroom door by approximately 1:30 pm. Other special diets such as kosher meals, gluten free and lactose-free may be available upon request (Note: Kosher meals are pre-packed and are only available for dinner in the main restaurant). G) Note: Steps 2, 3 and 4 are optional. Alcoholic beverages that are purchased in ports of call or from onboard shops will be stored by the ship and delivered to guest staterooms on the last day of the sailing. Your friends and family can contact the ship by dialing 1-321-953-9003. Basic specifications are as follows: up to 10-mile coverage range, up to 5 watts power, internal voice, operated transmission, no external mounting antenna. *Please see all applicable Terms & Conditions for Promotions, Sign up to receive information about our special offers and deals. Day 3 - Penang, Malaysia. Once here, the port is on your left after Marina South Pier. To get the most enjoyment out of your visit to a port of call, we recommend you select one of our shore excursions, which have been planned by our travel experts and are recommended by the authorities for the particular ports. Even when you are tight on time, theres a perfect option to fit your schedule, such as a 3 day-2 night cruise from Singapore On an ocean cruise you have unlimited opportunities to dive deep into the wonders on your ship. Therefore, to provide an onboard environment that also satisfies smokers, we have designated certain areas of the ship as smoking areas. For the benefit of our guests, all Royal Caribbean ships provide hair-dryers. If any charges or refunds are incorrectly recorded, you must resolve these with the pursers office prior to disembarkation. Day 1 - Singapore, Singapore. By car: Follow signs to Marina Coastal Drive. Please try again later. You can unsubscribe at any time. SeaPass is used for all expenditures except for those few that require cash: gratuities (other than bar and wine service), foreign currency exchange and casino gambling. Guests who purchase alcohol bottles onboard or in port, will have their items safely stored by the ship. Traditional Dining (early/late dining): Dinner selection for guests who have chosen a set dinner time for the entire duration of the voyage. These charges are considerably higher than medical costs in your home country. While Royal Celebrity Tours Inc. or another affiliate or subsidiary or parent company of Royal Caribbean (collectively referred to as RCT) will arrange for the land tour component of your cruisetour, they do so only as a convenience to the passenger. Click the " Make a Payment " button under your remaining balance. You can complete most of your mandatory guest safety briefing right in the app. If you need medical assistance, please dial extension 51 from your stateroom phone to make an appointment. All arrangements made for guests with independent contractors are made solely for the convenience of the guest and are at the guests risk. For guests making bookings which involve cruise itineraries where the place of departure or destination is a member state of the European Union where this Regulation applies, subject to such not being in conflict with Singapore law, we limit our liability to you for death and personal injury or loss of damage to luggage. Formal: cocktail dresses for women; suits or jacket and tie, or tuxedos for men. Laundry and dry cleaning services are available on a 24-hour service. The 4 Night Greece & Cyprus Cruise visits Haifa, Israel; Limassol, Cyprus; Rhodes, Greece and Haifa, Israel. Here are a few types of suggested attire youll In preparation for prompt departure, cruise check-in will close one hour prior to sailing. F) Complete required information and click save then continue through Step 1 EC Regulation No. Royal Caribbean Internationals highest priority is to ensure the safety and security of all guests. Assembly station: Location passengers must go to during an emergency drill or in an actual emergency, which can be found on the back of your SeaPass. Stay connected while onboard with VOOM - the fastest internet at sea. Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. pantsuits. The app is free to download and use. Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas. All aboard by 3:30 pm Additional items we recommend packing include: If you are planning to check in your bag to have it delivered to your stateroom, we recommend packing a small bag of essentials to carry onboard. Find your Zen with one of our Spa & Fitness Packages. When youre onboard, the right look will vary by venue, time of day, and activity. Motorcoach Driver: US$4 a day per guest. The 11 Night Southern Caribbean Cruise visits Cape Liberty, New Jersey; Charlotte Amalie, St Thomas; Philipsburg, St Maarten; Castries, St Lucia; Basseterre, St Kitts & Nevis and Cape Liberty, New Jersey. Carry fragile and valuable items with you. Select Access Internet or type login.com in a browser. For more details about how we use your information, view our. Proof of certification is required for all scuba tours. Smoking is permitted in the glass house on Deck 5, starboard, and on Deck 14, port side. Post Cruise Assistance Explore Serenade of the Seas. Call our Royal Vacation Planners 24/7 866.562.7625 additional numbers Air2Sea arrangements 844-278-9745 24/7 Day of Sailing help 800-256-6649 or 305-539-4107 (Int'l) 24/7 Technical Support 800-398-9819 More room for you: Were sailing with fewer guests and reducing capacity in our onboard venues to allow for appropriate physical distancing. Each Royal Caribbean vessel is equipped with a medical facility which normally has at least one licensed physician and two nurses in attendance. In the absence of negligence on its part, Royal Caribbean is not responsible for any loss, theft, pilferage and/or damage to a guests property, which includes items such as money, travel currency, jewellery of any kind, photographic/ electronic equipment or other personal property. Explore our cruise itineraries and choose from a variety of rooms depending on your needs and budget. Ashore, youll need comfortable walking shoes or hiking boots. Do your guest safety briefing digitally Earn your wilderness badge as you cruise between the Alaska glaciers, pan for gold . My Family Time Dining is available onboard selected sailings for the earliest dining time only (varies by ship and sailing). Planning your epic adventure just got easier with Royal Caribbean Hotels. Royal Caribbean will add a daily US$13.50 gratuity (US$16.50 for suite guest) to each guests onboard SeaPass account. You can breathe easy knowing that risks from the transmission of aerosol particles between spaces (like those from a cough) is extremely low. Specialty Dining: Additional onboard restaurants that offer an elevated dining experience or specialty cuisine for an additional fee. However, any information contained herein, including pricing, is subject to change without notice, and Royal Caribbean reserves the right to refuse to honour any prices that were erroneously printed or quoted. Businesses will generally not accept foreign currency for payment. Add your Reservation number, Last Name, Ship, and Sail Date to retrieve your reservation page. Please ask your travel agents for further information. From here, it's a 10-minute walk to the terminal. NEED TO MAKE AN For international guests arriving independently or who have purchased a cruise only, you can proceed to the ship at your convenience. Royal Caribbean Singapore: Cruises and Ocean Getaways Back to Main Menu Up to $550 off + 50% off all guests + Kids sail free* SALE ENDS IN 03 hrs 45 mins 51 secs Book Now Cruising to Any Destination Departing from Any Departure Port Leaving Any Date Search Cruises QUICK GETAWAYS STARTING FROM [price] BOOK NOW 5-7 NIGHT SAILINGS STARTING FROM It is extremely difficult to try and resolve statement errors once you have disembarked. To assist in locating areas where smoking is permitted, guests will find visible signage posted within all smoking areas and ashtrays that are provided for use. Shorts are welcomed for My Time Dining (open seating) is now offered fleet-wide offering guests flexibility with their evening dining. 2. Sipping something cold whipped together by robots at the futuristic Bionic Bar, then springing for bumper car action at Seaplex. You may notice a temporary hold on the credit card your SeaPass card is linked to. We reserve the right to vary minimum age limits without notice where local laws require or where necessary or desirable deemed. Cigarettes, cigars and pipe tobacco must be properly disposed of and never thrown overboard. Guests affected by a disability or medical condition must be self-sufficient or travel with someone who can provide all necessary assistance. The staff at the Explorations Desk onboard will be happy to provide you with information to book your shore excursions. Their mobile boarding passes are right on their phones. Youll need your passport and cruise documents to board the ship. call us Ready to book or Already booked? Guests who violate any alcohol policies, (over consume, provide alcohol to people under the policy age adopted by the ship on the sailing, demonstrate irresponsible behaviour, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy. Guests who violate this smoking policy may be subject to further action pursuant to the Consequences Section of this Guest Conduct Policy. A full list of specialty restaurants can be viewed and reservations can be made on our website: RoyalCaribbean.com or onboard the ship. Where The Athens Convention applies, we seek to limit our liability to you for claims in accordance with The Athens Convention. Some members of our security team are equipped with body cameras as part of their uniform. Royal Caribbean International kindly asks all guests to please observe the smoking policy. Contact Us | Royal Caribbean Cruises contact us We are here to help with reservations, Crown & Anchor memberships and general questions. You don't need an internet package to do this. Weapons and drugs: Firearms, ammunition (including realistic replicas), sharp objects, including all knives and scissors, (personal grooming items such as safety razors or scissors with blades length less than 4 inches are allowed), illegal drugs/substances, and CBD oil/CBD products. All schedules, itinerary destinations, hours of arrival and departure, hotel and/ or conveyances and other aspects are subject to change without prior notice. Traincar Host: US$1 a day per guest. Safe return home: Weve worked with public health experts to build a robust, tiered response plan and will arrange safe, convenient transport for anyone with COVID-19 on our ships. We regret we must reserve the right to refuse to allow anyone to travel in accordance with EU Regulation 1177/2010. Your muster location for the mandatory emergency drill onboard is printed on your SeaPass. By rail: Board the North-South Line towards Marina South Pier and disembark at Marina South Pier Station. Tour Membership: We reserve the right to accept or reject any person as a cruisetour participant and to expel from a cruisetour any participant whose conduct is deemed incompatible with the interest of the tour group. Cigarette, cigar, e-cigarette and pipe smoking is permitted in designated outdoor areas. To view past cruises, sign in to your account and go to the 'Past cruises' tab, but bear in mind that cruises and points can take up to 10 days after a cruise ends to appear. You can check out towels at the main pool with your SeaPass. A Room Service menu is available 24 hours a day (Please note: there is a nominal charge operational at all times). A. From here, you can walk directly to the terminal. To provide you with a cruise offer, please ensure the image you upload is your best cruise line casino offer and includes the following fields: Only one Offer Match submission can be submitted per recipient. Cancellations by RCT: If RCT cancels a cruisetour or the land portion thereof, it will re-book passengers on the same cruisetour with a different departure date or a similar cruisetour. These areas may vary from ship to ship. excessive drunkenness, fighting, verbal abuse of a staff member, unruly behaviour, vandalism in any public areas, etc.) For more details about how we use your information, view our Privacy Policy. We regret that RCT cannot issue refunds for unused portions of your cruisetour. Submit a current cruise offer or active Players Card from a qualifying casino and you could be eligible for valuable discounts or even a complimentary sailing for two*. Photo Credit: LukeandKarla.Travel / Shutterstock. Let your adventure take flight our Air2Sea program makes getting to your cruise a breeze. Cigar and pipe tobacco is limited to designated outdoor areas. PEACE OF MIND Plan everything now and use your vacation time to actually vacation. Property lost or damaged should be reported to either the Pursers/Guest Relations Desk or to a designated Royal Caribbean employee prior to leaving the ship, tour vehicle or baggage claim area. Day 6 - Hambantota, Sri Lanka. These measures include screening all guests and their personal property prior to boarding. Royal Caribbean International,, 2804-1188 Start planning your next cruise vacation by selecting a destination and departure port. The shows labeled as "Reservation Required" will need to be reserved. Plus 50% off all guests and kids sail free*. Look up my reservation Please enter your cruise information to view and edit your reservation details. Email Your Questions. We ask that guests do not pack passports and other required documents in checked bags, as failure to show these documents may result in denial of boarding. For more details about how we use your information, view our. Here's your chance to reserve your spot for NorthStar, Ripcord by iFly, SkyPad, and the "Silk Road" show which is the only show that requires reservation. Guests will be required to fill out a Public Health Questionnaire prior to arrival or at the pier attesting that they are not more than 23 weeks pregnant. Monitor your health: If youre feeling under the weather, stay in your stateroom and call the Medical Facility from your stateroom phone. Weve secured seats with major airlines at negotiated special rates and passed those savings on to you. Simply present your cruise documents and all completed forms to one of our agents in the cruise terminal. Guest may also inquire at Guest Services for the location of the designated smoking areas onboard. Guests who have an account with a U.S. bank may cash one personal cheque at the Pursers Desk for up to US$200 per cruise vacation (guests who present an American Express card, US$250). Get support by Phone or Email. This offers children an expedited service during first dining seating and then they are transferred to Adventure Ocean. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) With restrictions on buying and selling of currency outside of Malaysia, we're unable to provide foreign exchange (buying or selling) of Malaysian Ringgit onboard. Your booking is governed by Singaporean law. call us Individual Reservations 866-562-7625 Mon-Sun 7am-2am (EST) Group Reservations (sailing with 8 or more staterooms) 800-465-3595 Mon-Fri 9am-7pm / Sat 9am-6pm (EST) Already Sailed? 1. Register on Deck 11, Forward, where you can also learn about childcare for children ages 6 months to 3 years. Lunch 12:00 to 14:00 In the unlikely event you have reason to complain during the cruise, you must immediately notify the Pursers Desk and the provider of the service in question (if not us). Evening: Smart Casual For details, please visit: WWW.ROYALCARIBBEAN.COM/agepolicy. Explore our cruise itineraries and choose from a variety of rooms depending on your needs and budget. To view current offers, please visit www.clubroyaleoffers.com and enter your last name and Crown and Anchor Society number. When it comes to favourite packages, the Deluxe Beverage Package and the Refreshment Package are two top picks. This includes a refusal in order to meet safety requirements established by international, union or national law or those competent authorities, or where the design of the ship or port infrastructure (including terminals) and equipment makes it impossible to carry out the embarkation, disembarkation or carriage of a guest in a safe or operationally feasible manner. Dress to impress with collared shirts, dresses, skirts, and blouses, or Play smart, swim smart, stay safe Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance. Unlock some of the most incredible travel destinations. Royal Caribbean has strived to ensure that all information listed in our brochures is correct at the time of printing. Please review the Guest Conduct Policy at http://www.royalcaribbean.com/content/en_US/pdf/Guest_Conduct_Policy.pdf or contact your travel agency or your local booking office for further details in advance of travel. Reservation We are experiencing technical issues. Select "Create an Account and enter your information. Pregnancy: Royal Caribbean International cannot accept guests who will be more than 23 weeks pregnant at any time during the cruise or CruiseTour. 15 Night Ultimate India, Sri Lanka & Malaysia Cruise. All guests must ensure that they are medically and physically fit for travel and that such traveling will not endanger themselves or others. Offer Match is only available to recipients who have: If you have sailed with Royal Caribbean since January 2018, you may already have valuable Casino Royale offers waiting for you. They may not be taken off the ship on port days. Please note: that by purchasing your shore excursions in advance you will avoid the need to visit the busy Explorations Desk onboard the ship. WHAT ARE THE CONDITIONS OF MY CRUISE TICKET CONTRACT? The minimum drinking age for all alcoholic beverages on Royal Caribbean International ships depends on the location of the ship at the start of the cruise itinerary. This applies to all stateroom categories onboard. On the day of boarding, make sure to affix your bag tags (with your name and cabin number clearly written) to your luggage so that it may be delivered to your stateroom. An additional Charge will apply for Specialty Restaurants. Bring your completed cruise documents to the cruise terminal, where one of our friendly representatives will check you in and direct you to the ship.
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