why isn't the testing done the same way as NHS, so much easier as I don't have a smart phone. The website is simple to use, and they consistently offer top-notch customer support. Anyone can write a Trustpilot review. Popular Topics: About our Tests , Orders, Deliveries & Replacements, Taking & Registering the Test, Returning the Sample. You may also contest a decision made about you based purely on automated processing. We may share information about you as follows: We may also share aggregated, de-identified or anonymized data, which cannot reasonably be used to identify you, for our lawful business purposes, including to analyze, build and improve our Services, and improve our products and other offerings, provided that we will not share such data in a manner that could identify you. Except in rare cases, we will respond to you within 1 calendar month from either: We may change this Privacy Policy from time to time. I'm sorry to hear of any issues you had when trying to register. FAQs You hide behind emails no phone number to contact you dont answer emails just appalling. But we couldnt use it till this number was entered! Hurdle is a trademark of Chronomics Limited. No tel number available to resolve problem. Chronomics, how about a refund? Hi David,Thank you for your feedback. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. All rights reserved. Also speaking to a robot was not at all helpful. Home sample collection kits. Our team plotted a course through several iterations of our product, working closely with customers on what they liked and didnt like about the technology platform, the tests and the interpretation of their results. We encourage you to read the privacy policy or notice of every website you visit. WebIf you've not yet received your test results, please read the information below before contacting us. If you need anymore help, please don't hesitate to contact the team here: https://help.chronomics.com/contact-us and we'd be happy to help. To electronically move, copy or destroy your personal data in a standard, machine-readable form. Remote monitoring tool - symptom checking, clinical decision support and remote consultations. For example, you may have the right to: If you wish to exercise any of the above rights, please contact us using the contact details below. I'm incredibly sorry for the negative experience you've had. I have passed on your kind words to Ryan! WebChronomics Corporate Headquarters, Office Locations and Addresses | Craft.co In limited cases, the law permits us to keep your personal data indefinitely provided we put certain protections in place. I can't thank you enough in advance and I'll look forward to speaking with you soon. I would understand if I had sent the email to the wrong address but I used their online contact form and have still been ignored. For example, if you are located in the European Economic Area (EEA), the United Kingdom (UK) or Switzerland, we will provide an adequate level of data protection for the transfer of personal data to the to a non-adequate third country (e.g. From tele-health to travel; sleep to skincare; multivitamins to managing menopause - and many others - we partner with the worlds largest and most impactful organizations, using science to transform how they diagnose, personalize and evaluate their offerings. No number to ring chronomics. To request access to your personal data and how we process it. You was able to solve my problems with an immediate response which is very rare these daysI cant thank you enough for this great service, Hi David, Thank you very much for taking the time to provide us with such a positive review, if we can ever be of any assistance, don't hesitate to get back in contact. WebContact Us If you still have questions or prefer to get help directly from an agent, please submit a request. Chronomics has raised a total of 1.1M in funding over 2 rounds. At Chronomics, were at the forefront of this revolution. You have the right to ask for a copy of the personal data that we hold about you. The onset of the global pandemic hit everyone hard, including us. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. Clicking on those links, or enabling those connections may allow third parties to collect or share data about you. Ordering online was easy and also, I did email them when I had a bit of difficulty the first time but they responded to me straight away. To restrict processing of your personal data. Find out how we combat fake reviews. Like many companies, our business operations are global. It can take up to 48 hours for your sample to reach our lab. Please do not hesitate to contact us if we can help with anything else.Kind Regards,Ana. The company began in the unlikely surroundings of Peru when two friends from Cambridge University Tom Stubbs and Toby Call met soon-to-be Commercial Lead Charles Ball and future Chief Technology Officer Rob Thompson (complete with motorbike and leather trousers) while they were all travelling. I am extremely satisfied with their service. This publication was withdrawn on 13 December 2022. To object to processing of your personal data. We design and deploy bio-infrastructure across more than a dozen verticals to simplify, speed-up and scale the use of biomarkers to improve everyday decisions. Suggested companies are based on peoples browsing tendencies. Our products can be used internationally: we generate results and certificates in the format accepted by different local authorities. I've ordered a number of things from them, and I've never been let down. Whenever we associate such information with you, as an identifiable individual, we treat it as personal data. Chronomics makes no And yet today, accessing biological information - and making it actionable - is complex, costly and cumbersome. very frustrating. Last year took ages to contact anyone to order an epigenetics test. No credit card required. Eventually I changed my PW and then the computer allowed me to proceed and complete the whole process. By late 2019, we had a test and an online dashboard we were proud of and a consumer group that was growing day by day, week by week. WebDo you agree with Chronomics's 4-star rating? To communicate with you and market to you where, depending on your location, you have opted in or opt to receive marketing information marketing requirements. That's great to hear that Ryan gave you fantastic service! Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. We I'm so sorry to hear of the issues you have experienced, and can assure you our intentions are to always give the best customer experience, and I am sorry this hasnt been the case in this instance.I can confirm, looking at your recent contact with us that the issue has been rectified, however I have sent you a follow up email with further information regarding the circumstances of your query to help you further.Wishing you all the best. About Us Any other information about you related to the Services. SaaS, Android, Cloud Computing, Medical Device), Operating Status of Organization e.g. Optional: If you've used all ten of your recovery codes previously, then click Generate new codes. This means you must go through an online registration process where you provide the required information. Disclaimer. But then, in March 2020, an already bumpy journey hit some seriously rough waters. 99. Otherwise we will provide you with our justification as to why we need to continue using your data. WebIf you need anything else, please don't hesitate to get in touch with our team here: https://help.chronomics.com/contact-us and we'd be more than happy to help! We may share personal data as otherwise required by applicable laws or regulations. Total disaster, chronomics website wouldnt recognise the barcodes on the test cassette. If we can be of any assistance, you can always get in contact with us and a member of our team will gladly provide assistance. Your personal data may be stored or shared as described in this Privacy Policy. You have choices to prevent or limit the collection of personal data through cookies and other tracking technologies. WebCEO at Chronomics Cambridge, United Kingdom Ranked #1,233 out of 24,660 for MRes/PhD student in United States View Tom Stubbs's Email & Phone Number Tom Stubbs's Work Experience University of Cambridge MRes/PhD student October 2013 to Present Tom Stubbs's Education University of Oxford We are Chronomics Ltd a company registered in England and Wales. Our company registration number is 11120038 and our registered office is at 1 St James Court, Norwich, Norfolk NR3 1RU. How to contact us. You can contact us by to us at support@chronomics.com . How we may contact you. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. We developed scientifically validated diagnostic and antibody testing kits, including Europes first saliva test coronavirus, and secured UK Government recognition as an approved testing partner. By submitting data of a child, you are representing that you are the parent or legal guardian of the child with the right to obtain the Services for the child. A cookie is a small text file which a website stores on your computers hard drive, if permitted by your web browser. Cookie Policy A REAL person would have been so much more reassuring but there was no live person helpline!! We are always looking to improve, so we will use your feedback as a suggestion to find new methods and channels for all of our customers to be able to register and use our products. Parental/guardian submission of their childrens personal data for the purposes of obtaining Services is permitted. !Very far from being a happy bunny. Companies can ask for reviews via automatic invitations. Telehealth Providers. Except as prohibited by applicable law, Chronomics (and its group, affiliates and representatives) expressly disclaims any and all liability for any consequential, indirect, incidental, special or exemplary damages, including without limitation any loss of revenues or profits or any loss of use of data, arising out of or connected in any way with the services, bio-infrastructure, test kits or test result; and Chronomics shall not be liable for acts, omissions or conduct of any third party (including without limitation any laboratories, healthcare providers, clinicians, contractors or otherwise) from the risk of harm or any damages from the services rendered or test kits manufactured, distributed, dispensed or sold by any third party. sudden adult death syndrome increase, can rats eat ginger,
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